The Skype for Business Online Plan 1 will be retired, effective August 1 2018. After that date resellers can no longer sell new Skype for Business Plan 1 subscriptions. Existing subscriptions will not renew automatically when they expire and will not provide a renewal option.
To ensure continuity for customers, resellers should transition customers with expiring Skype for Business Online Plan 1 subscriptions to a supported SKU option, listed below. Crayon recommends moving customers to new subscriptions before the subscription’s yearly end date to avoid any service outages for customers.
Both Skype for Business Online Plan 1 commercial and government subscriptions are retired.
Resellers can move customers to a new plan at any time using the Cloud-iQ portal.
Skype for Business Online Plan 1 replacement plans:
- Option 1: Office 365 Enterprise F1
- Option 2: Microsoft 365 Enterprise F1
- Option 3: Other Office 365 plans
|Feature||Option 1||Option 2||Option 3|
|Get all the features included in Skype for Business Online Plan 1||Yes||Yes||Yes|
|IM and presence||Yes||Yes||Yes|
|Peer-to-peer Audio and Video over IP||Yes||Yes||Yes|
|Join meetings as an authenticated user||Yes||Yes||Yes|
Transitioning customers to new product plans:
Migrating customers from retired SKUs to newer ones requires the following steps:
- Purchase the new subscription in the Cloud-iQ portal
- Reassign current user licenses in the Office 365 tenant of the customers
- Cancel old subscription
If you have any questions, please reach out to your local Crayon contact