Microsoft has announced changes affecting resellers who are selling Dynamics 365 through the CSP program. If you have sold Dynamics 365 through the Cloud-iQ portal or intend to do so in the near future, then this applies to you.
From the 1st February, Microsoft will require all resellers to have completed the Dynamics 365 Certification process to be able to sell Dynamics 365 subscriptions. The exams needed to be certified are detailed below. Microsoft will be auditing partners and remind them of these requirements. If resellers have not finished the exams before the 1st February, Microsoft reserves the right to remove the reseller from being able to sell Dynamics products through CSP. This applies to both resellers who are already selling Dynamics 365 subscriptions and those who are planning to do so.
However, resellers only selling Dynamics 365 Business editions or Dynamics 365 SMB Offer subscriptions are not affected. This is to give those resellers flexibility to build up their practice and ramp up their focus on Dynamics.
This new requirement from Microsoft is being initiated to secure the best experience for the customer. Dynamics solutions are part of the customer’s core business with impactful consequences if not served properly by qualified professionals.
If you have any questions, please don’t hesitate to contact your local Crayon representative.
What kind of certifications are required?
Please visit MPN to view the list of currently accepted exams for certification under Cloud Business Applications tab. Please keep in mind that this applies for two individuals.
|For partners transacting Customer Engagement:
2 individuals must pass all the following exams:
2 same or different individuals must pass one of the following exams:
For partners transacting Operations:
2 individuals must pass all the following technical exams:
The same or different 2 individuals must pass one the following functional exams:
2 individuals must pass all the following functional and technical exams:
* Retiring 31st December, 2017. These exams will continue to be accepted for competency qualification until 31st December, 2018.
Resellers must have 2 individuals certified for the product they wish to transact on CSP. For example, if they wish to sell only Customer Engagement they need to have 2 certifications from the list of Customer Engagement currently accepted exams. If they wish to sell both Operations and Customer Engagement, they must have 2 certifications from Customer Engagement and 2 from Operations.