We asked a Cloud Manager to keep a diary of his typical week. He's been working through the bank holiday weekend and has that "syncing feeling"
Incident Four: Sunday afternoon (lost track of time due to fatigue, disorientation and not knowing what day of the bank holiday it is)
Severity of impact: Double whammy, coming soon after previous incident.
Fiscal impact: Unknown. Ranging from nought to nightmare, depending whether security has
Career Impact: Sinking fast
Emotional Impact: A terrible ‘syncing’ feeling.
Dropbox password authentication was disabled for four hours. Nobody knows whose idea thiswas. Nobody bothered to mention it to me. But they all seem to know, in retrospect, that this is a terrible incident and that ‘something’ must be done. Memos are pouring in. Stress levels rising as Inbox fills up with High Priority emails advising me that Something Must Be Done. Anyone could have logged into my account, they all scream. (Yes, and anyone could have tipped off the cloud manager. But nobody did.)
The Great and the Good were Carbon Copied into all these emails, raising their blood pressure and my levels of anxiety. All the ‘experts’ who’d previously told me to get Dropbox are suddenly reversing back out of the tunnel and covering their tracks.
Diagnosis: Selective parent syndrome. (Ideas that were successful have many parents. But the mistakes are always orphans).