DAY 6: Diary of a Cloud Manager

DAY 6: Diary of a Cloud Manager

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My cloud is getting out of hand...

Incident Five:

Severity of Face Plant impact: Lost my marbles

Fiscal impact: Put on unexpected holiday.

Career Impact: Remote and distributed. (I’m out the office and all over the place)

Emotional Status: Virtual basket case.

Incident details:

Following yesterday’s Dropbox fiasco I must admit I “ramped up” a bit (as we cloud managers say). I think I lost my mental elasticity, got emotionally charged and went medieval all over some user’s aaS.

They found me calling a help line, telling them how worried I was about my growing cloud, which was scaling up faster than I could handle and, to make matters worse, was showing all the signs of being a hybrid. According to the lady on the other end of the line, this particular issue was nothing to worry about though and is increasingly common these days. The slight problem was that I hadn’t realised I was actually calling the Dogs and Cats Home. The boss has given me a few days off now. Told me to take my time coming back and take some gardening leave. (I live in an apartment.)

IT Manager at Hapless Plc. I was headhunted here on the back of my experience in IT project management at SUIL. Hapless has over 700 employees, with an array of IT requirements; from admin heavy users through to data heavy designers. The company is very tech focused, with senior staff liking to stay abreast of the latest IT trends; currently being asked a lot about "Flash" ;-) GIVE ME STRENGTH! I report to the IT director. I am enjoying the larger environment and increased responsibility. Looking forward to the next project!