Citrix Changes its Licensing Rules for Hosted Services

Citrix Changes its Licensing Rules for Hosted Services

What’s changing?

Citrix Changes its Licensing Rules for Hosted Services

The Easy, ELA, Education and GELA license program terms now clarify that Hosted service, application service and infrastructure service providers are not eligible to purchase software or software maintenance in support of service offerings for third parties. This restriction does not apply to services for internal users (including their contractors, consultants and agents) or services for third parties which are offered only as part of business outside the scope of those excluded above. 

Why?

This change is to clarify the difference between products purchased for resale as opposed to hosting or consumption models.

A significant extract is in the paragraph below.

“Is Enterprise Licensing right for my organisation?

Your authorised Citrix reseller can clarify the minimum initial purchase requirements and minimum reorder requirements in your geography for the offerings of interest to you. All purchases under the Program are final with no right of return or refund, other than under warranty or the infringement indemnification terms of the relevant product license(s). Hosted service, application service and infrastructure service providers are not eligible to purchase software or software maintenance under this Program in support of service offerings for third partiesCitrix has created the Citrix Service Provider Program for such services.  For purposes of this restriction, “hosted service providers” are customers that focus on delivery of a combination of traditional IT functions such as infrastructure, applications, security, monitoring, storage, web development, website hosting and email to third party customers, over the Internet or other wide area networks; “application service providers” are customers that focus on delivery of application services in such a manner; and “infrastructure service providers” are customers that focus on delivery of  infrastructure services in the same manner.  This restriction does not apply to services for internal users (including their contractors, consultants and agents) or services for third parties which are offered only as part of business outside the scope of those excluded above.”

What should you do moving forward as a Service Provider?

You should explore the Citrix Service Provider Program if you do not know this already. Join now by clicking here.

Of course, if you have any questions at all around this or your installed base of software, then please do get in touch with your local Crayon team. We’ll be happy to help.

Michael Høegh Vilain, VP, leading the Hosting business for Crayon Group Worldwide. Worked in the IT industry all of my professional career +27 years. I have worked for IBM (10) , Microsoft(15) and now Crayon (2) . I have worked with ISV, SI, Distributors, End Customers and now with Service Providers. Primary roles always within Sales and Marketing.