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Authors Posts by Ashley Gatehouse

Ashley Gatehouse

I am the Group Chief Marketing Officer at Crayon. My team are focused on driving enhanced lead generation campaigns and nurturing for our sales organisations across multiple geographies though the utilisation and coordination of all online and offline communication channels. We are driving increased brand awareness in the business's core competency areas of Software Asset Management (SAM), cloud and volume licensing solutions and associated consultancy services. I have over 20 years of senior business leadership experience within direct marketing/direct sales and mass distribution businesses, in both the B2B and B2C markets serving on the boards of both private and public multinational corporations.

Enterprises to work together to democratise AI and make systems of intelligence accessible to all.

AI in Health Partners Alliance

Crayon has joined forces with Microsoft and over 20 health technology vendors to launch the AI in Health Partners Alliance.  

Debuting at the Microsoft Health Innovation Summit in Brussels, the Alliance seeks to provide a platform to drive broad public awareness of how AI can empower better clinical and operational effectiveness. Furthermore, partners will help to ensure everyone has the competencies and tools needed to build intelligence into health solutions and bring these to market.

As part of this, Alliance members will receive unique training and exclusive access to Microsoft technologies, engineering expertise and data sets.

Microsoft believes that technology – specifically cloud, AI, collaboration and business optimisation tools – will be central to health care transformation.

New AI solutions will simplify and dramatically improve the quality of healthcare for patients worldwide, helping to improve rates of discharge, lower hospital admissions and assist in early diagnosis.

Through new initiatives, such as Healthcare NExT, Microsoft is aiming to dramatically transform healthcare and ‘enable a new wave of innovation and impact using Microsoft’s deep AI expertise and global-scale cloud’.

At the launch in Brussels over 250 health leaders gathered to hear about how Microsoft cloud solutions were helping to drive transformation of AI in health – an area set to expand at an exponential compound annual growth rate of 42 percent year-over-year by 2021.

Elena Bonfiglioli, senior director, Health Industry Europe Middle East and Africa, Public Sector, Microsoft suggests that by democratising AI, we will see a new era emerge.

“Communities will grow and develop to realize both the health and economic benefits of this exciting technology,” she explained in a recent post. “On the way, there will be questions and we are here to reflect, learn, innovate and iterate together. That’s what the AI in Health Partners Alliance is all about.”

To find out more about how Crayon can help you optimise the benefits of AI visit us today at or call your local Crayon team.

Microsoft Secure Productive Enterprise will not only secure your organisations’ information, but will empower employees to become more collaborative and productive. We look at the benefits of using this solution.

Empowering your employees with Microsoft Secure Productive Enterprise

Digital transformation can certainly be labelled as one of the buzzwords of 2017 already, but unless firms continue to evolve and ensure their own businesses are future-proofed, it is unlikely they will be able to keep up with their own customers’ and indeed employees’ demands.

The concept of transforming a business to ensure it is up-to-date with the latest technologies and security requirements is not a new one, technology advances far too rapidly for that. However, the speed at which firms of all sizes and from all business sectors are transforming to a ‘digital first’ mentality has definitely ramped up over recent years.

And employee ‘empowerment’ goes hand-in-hand with digital transformation. Gone are the days of a nine-to-five job with employees working within their own little silos.

Instead workers are turning to a more fluid way of doing their jobs and interacting with colleagues, free from any constraints of time or location, and perhaps working out of designated office hours when the situation is required. The importance of being able to collaborate with co-workers wherever or whenever they need to is paramount.

As more ‘Millennials’ – those which have been described as ‘digital natives’ having grown up using the latest and most powerful technologies throughout their education – enter the workforce, ensuring a company is as technologically advanced as possible is going to attract the most skilled new workers and give said company a competitive advantage over its rivals.

Indeed the skills gap in many industries is a growing concern, none more so than the technology space, where industry association CompTIA warned that the skills deficit gap will grow to 15 per cent over the next eight years as older workers retire.

Never before has recruiting and retaining the right workforce – in whatever vertical sector/industry – been more important than it is now. And those companies that actively empower their employees will stand out from those that prefer to keep them on a short leash and stifle creativity and ambition.

Employee empowerment means more engaged, motivated and loyal workers, who are proactive and determined to make a difference to the business. They are willing to go above and beyond expectations to achieve positive results.

Most importantly, this translates into happy customers. If they are dealing with happy and positive contacts within their supplier business, they are more likely to be happy with the service they are receiving and keep coming back for more of the same.

So it is understandable that manufacturers such as Microsoft are keen to ensure their products not only drive digital transformation in the workplace, but also help to shape it for years to come.

Microsoft has been and intends to remain the provider of choice when it comes to office applications, its sales results speak for themselves.

The vendor’s own figures show there are 400 million monthly active devices running Windows 10, with 70 million commercial monthly active users of Office 365 and Azure Active Directory in EMS protecting one billion logins every single day. But it also realises that customer demands and needs change, and simplicity is the key to happy and satisfied customers.

This is the reason it has launched its Secure Productive Enterprise offering – the bringing together of Office 365, Windows 10 Enterprise and the Enterprise Mobility + Security suite into a single license offering, designed to simplify the experience for its customers.

Julia White, general manager, cloud platform, at Microsoft said the firm had also addressed the issue of licensing with this bundling approach.

“As we’ve continued to innovate at a rapid pace in the cloud, we’ve heard from many customers that navigating Microsoft technology licensing options can be challenging,” she said in a blog post last year. “This is why we created the Enterprise Cloud Suite (ECS) a few years ago, to help simplify this purchase experience. Building from this approach, today, we’re taking the next step in continuing to simplify our enterprise technology licensing offerings while also delivering more value to our customers – introducing the Secure Productive Enterprise.”

White said that by bundling the products together, Microsoft can offer its customers even more value: “We are bringing together Office 365, Windows 10 Enterprise, and the Enterprise Mobility + Security suite into a single licensing offering called the Secure Productive Enterprise, that replaces the Enterprise Cloud Suite, and introducing even more value within this offering,” she explained. “With the Secure Productive Enterprise, customers have the latest and most advanced technology for empowering employees.” However, digital transformation is not something that can be achieved overnight, and the strategy needs the full backing of the whole C-level suite as well as those on the coalface.

A report by econsultancy entitled Effective Leadership in the Digital Age – claimed that for a business to successfully transform, its leadership and particularly the CEO, need to be ‘visibly literate’ in technology. A significant 71 per cent of nearly 500 respondents to its survey classed this as a ‘very important’ quality of a modern business leader.

Often this means the methods of how a particular technology set is sold is even more important. It is common for technology vendors to get carried away with the complexity of a particular product and not focus enough on what it actually means for a business customer. After all, for many, technology itself is not their core business. They just need it to make their business and their staff, more efficient.

By speaking the language of a business and crucially the CEO, a top-down approach can be adopted, to ensure the whole company is behind its digital direction.

Bob Tarzey, service director of Quorcirca, reiterated this point. “Digital transformation is an ongoing process, but it is not a new concept. It has been going on for years, such as when typewriters were replaced with word processors,” he said.

“I’m always amazed at how knowledgeable respondents to our surveys are, but often the industry focuses too much on how to digitally transform IT rather than the business itself. Customers need the focus to be on their business and what the technology can do for them. Customers need to see and read case studies from early adopters to see the success their peers are having as a result of the technology. This is really important.”

He also said in the past Microsoft has perhaps not been known for its security strengths but acknowledged the issue was being addressed with its latest technology offerings.

Validating this point, a Q4 2016 blog from Yusuf Mehdi, corporate vice president, Windows and Devices Group at Microsoft, announced a raft of enhancements to the Windows 10 Security stack, including Windows Defender Application Guard, described as a ‘revolutionary’ security improvement to Microsoft Edge.

“[It] uses virtualisation-based security technology to protect against advanced attacks coming from the internet, helping to protect the enterprise’s devices, employees, data and even corporate networks,” he said.

Security is the number one concern of business customers globally, with the average data breach costing $4 million, according to the Ponemon Institute; with Microsoft’s own figures revealing breaches are set to cost an estimated $3 trillion in lost productivity by 2020.

Mathias Knoefel, enterprise analyst at market watcher at Context, said there is still a lot of work to be done in the security space by all vendors.

“[Enterprise] revenues from security software, but also data management software products have grown year-on-year, by about 14 per cent combined for the year to date November 2016.

“With all the security threats we have seen and heard about in the past year, I personally think that sales of security products should have grown even more. Yes, some companies (and consumers) are taking care of their own data security, but too many seem to still rely on others/third parties to do this for them. Online fraud and security concerns have increased throughout 2016 and chances are it is only going to get worse.”

He warned that firms need to get more proactive when it comes to security, and again, this is where the likes of Microsoft can capitalise.

“It seems that many companies only ‘react’ to bad news, and implement security measures when they read about someone being caught out (like it happened with TalkTalk last summer).

“Our data shows that security software revenues showed year-on-year growth in Q2, and data management in Q3, but since then have both dropped below the level of the previous year.”

Across Europe the pressure is added to by the GDPR rules coming into play in May 2018. If the rules are not met, firms could face sanctions of up to €20m or four per cent of global annual turnover – whichever is greater – from regulators.

Context’s Knopfler said there is growing concern that many companies have not implemented enough security measures to meet GDPR [in 2018].

And in the UK, the added problem of Brexit has thrown many business leaders into further confusion over how they are going to be GDPR compliant after Article 50 is triggered.

With the continuing shadow of increasingly complex and potentially lethal security breaches hanging over businesses, coupled with a growing thirst for digital transformation and a desire to retain and attract top talent, now is an ideal opportunity for a product such as Secure Productive Enterprise to really make a difference to all the progressive and forward-thinking businesses out there.

As a global cloud and software expert, Crayon is a trusted advisor to many of the world’s leading organisations. To find out how we are already optimising enterprise agility and security, whilst delivering best practice IT governance structures for clients, call us today or click here to read working case studies.

If your organisation used Enterprise Cloud Suite, then it is time to consider stepping up a gear with Microsoft Secure Productive Enterprise E5. We look at what you need to know to make the move.

Transitioning to Microsoft Secure Productive Enterprise E5 from Enterprise Cloud Suite

The move from Enterprise Cloud Suite to Microsoft Secure Productive Enterprise (SPE) could not be easier for some organisations.

In fact, for some firms, they need do nothing at all. Microsoft rebranded its Enterprise Cloud Suite to Secure Productive Enterprise E3 and then added extra value by giving organisations access to the latest and more advanced technology from Microsoft. SPE combines Office 365, Windows 10 Enterprise and the Enterprise Mobility + Security suite into a single licensing offering.

It is important to note that Enterprise Mobility + Security is the new name for what was previously the Enterprise Mobility Suite. Again, if your organisation was on the previous Enterprise Cloud Suite, you need do nothing to move onto Enterprise Mobility + Security E3.

Moving up to Secure Productive Enterprise E5

The change in name should give organisations the chance to consider whether it is time to move up to the E5 plan.

With Secure Productive Enterprise E3, organisations get Office 365 E3 (which includes Exchange Online, SharePoint Online, Skype for Business Online, OneDrive for Business (Unlimited Storage), Yammer Enterprise, and Office 365 Pro Plus + Office Online.

It also comes with the Enterprise Mobility + Security Suite E3 (Same as the previous Enterprise Mobility Suite). This includes Azure AD Premium P1 (previously Azure AD Premium), Azure Information Protection P1 (previously Azure RMS Premium), File Encryption, Cloud-based File Tracking, Microsoft Advanced Threat Analytics, and Microsoft Intune. The plan also includes Windows 10 Enterprise E3.

Organisations may want to particularly consider transitioning to Microsoft Secure Productive Enterprise E5 if they require extra collaboration and communications capabilities or want to optimise their security functionality. This is the “premium” SKU and adds the following additional capabilities/licenses.

Office 365 E5 adds Enterprise Voice with Skype for Business (for On-premise PBX), Cloud PBX, and PSTN Conferencing. PSTN conferencing enables invitees to join Skype for Business meetings by dialling in from a landline or mobile phone. Cloud PBX for cloud-based call management allows users to make, receive, and transfer calls across a wide range of devices.

It also includes advanced services such as Advanced eDiscovery (formerly Equivio), Exchange Online Advanced Threat Protection – Secure Attachments and URLs and Customer LockBox – Access Controls.

For organisations wanting to get more information out of their information systems, Delve Analytics offers end user and organisational analytics.

The Enterprise Mobility + Security Suite E5 has a number of features that organisations may want to consider moving up to. These include Azure AD Premium P2, which has everything in Azure AD Premium P1, as well as Azure Active Directory Identity Protection and Azure Active Directory Privileged Identity Management.

It also features Azure Information Protection P2 which combines Azure Information Protection P1 (File Encryption, Cloud-based File Tracking) with Automatic document classification (formerly Secure Islands). There is also Microsoft Cloud App Security (formerly Adallom) for identity-driven security in the cloud.

Lastly, Windows 10 Enterprise E5 adds Windows Defender Advanced Threat Protection. It is worthwhile noting that Microsoft Advanced Threat Analytics does not change between E3 and E5 but it is classified in the same security pillar as Cloud App Security.

Flexible licensing

Secure Productive Enterprise offers flexible licensing for organisations looking to move to the cloud with a single, per-user subscription that’s cloud-first with on-premise capabilities. Firms can install, access and use Microsoft Exchange, SharePoint and Skype for Business servers in dedicated environments without needing to buy on-premises applications or server software.

Both plans are offered as a single, per-user SKU, comprising cloud-first, on-premises capable licensing entitlements to help subscribers transition from on-premises environments to the cloud.

Current Enterprise Cloud Suite organisations are now Secure Productive Enterprise E3 customers. This means that they get Productivity Server Rights as a Secure Productive Enterprise benefit and there won’t be a need to purchase additional server licenses in most cases.

Regardless of whether your organisation stays with the E3 version of the package or trades up to E5, the changes outline Microsoft’s plan to make sure customers have the right technology to manage a secure and productive enterprise and enable an organisation’s digital transformation journey.


As a global cloud and software expert, Crayon is a trusted advisor to many of the world’s leading organisations. To find out how we are already optimising enterprise agility and security, whilst delivering best practice IT governance structures for clients, call us today or click here to read working case studies.

IT security is fundamental to any organisation. Microsoft has focused on corporate security requirements with SPE, but how does it compare with Enterprise Cloud Suite and what are its benefits?

What’s new in Microsoft Secure Productive Enterprise?

Microsoft launched its new Secure Productive Enterprise (SPE) Suite in October this year to replace the standard Enterprise Cloud Suite (ECS). The suite comes in two versions, E3 and E5. So what is new in SPE and what are the fundamental differences between the two?

Secure Productive Enterprise brings together Office 365, Enterprise Mobility + Security, and Windows 10 Enterprise all on a user-based licensing model.

With the Office 365 Productivity Suite, users can take advantage of productivity in the cloud and on mobile. Office 365 Pro Plus can be installed on five PCs and Macs and can be accessed on smartphone and tablet apps.

There are also rich collaboration and communication features, such as Exchange Online, with unlimited mailboxes and storage per user. Employees can also access SharePoint Online, OneDrive for Business (with unlimited storage), Skype for Business Online and enterprise social networking service Yammer.

Office 365 Intelligence uses the cloud to add improvements in Word, Outlook, PowerPoint, Sway and Maps which include auto content creation and suggestions for layout, based on agenda and theme. MyAnalytics (formerly Delve Analytics) provides new insights into an organisation’s teams, contacts and customer interactions. There are also personal analytics that measure and suggest improvements to an individual’s productivity.

Getting mobile and secure

Secure Productive Enterprise also features a new bundle of tools called Enterprise Mobility + Security. This provides organisations with advanced security powered by Azure and Office 365 Graph to help businesses with their transition to mobile and cloud. This builds on what was previously known as Enterprise Mobility Suite, but also incorporates Microsoft Azure Information Protection service to enable organisations to categorise, mark and protect sensitive data.

This also offers identity and access management with Azure Active directory. This protects access to applications and resources across the data centre and the cloud, allowing extra levels of validation such as multi-factor authentication and conditional access policies.

The main new additional features come in the premium E5 plan. Azure Active Directory Premium P2 includes all the features found in P1 (from the previous Enterprise Mobility Suite) and adds Azure Identity Protection and Azure Privileged Identity Management. The former is a cloud security service that uses state of the art machine learning to analyse 10TB of behavioural and contextual data every day to detect and prevent attacks. Azure AD Privileged Identity Management is a cloud-based privileged identity management solution

that increases the security of your Azure AD administrator accounts and improves your administrative compliance and auditing.

Azure Information Protection Premium P2 once again takes features in the previous Enterprise Mobility Suite and adds intelligent, automatic classification and encryption of files and emails shared inside and outside the organisation.

Lastly, Microsoft Cloud App Security is a new offering that uncovers all cloud apps in use in an organisation’s network – gaining visibility into “Shadow IT” – and evaluates the threat of that app.

Window into Windows 10 Enterprise

Windows 10 Enterprise not only offers standard enterprise features such as Edge and Cortana OneNote, but also sports software assurance benefits such as MPAM, AGPM and Dart. Organisations will be pleased to learn that E-learning vouchers and an extended 24/7 Hotfix Support are also thrown into the mix.

One area where E5 has the edge over E3 is the inclusion of its Windows Defender Advanced Threat Protection (ATP) into Windows 10 Enterprise. This cloud-based service can help organisations detect, investigate and respond to advanced attacks on their networks. The feature uses a combination of behavioural sensors, cloud-based security analytics and threat intelligence, as well as drawing intelligence from the Microsoft Security Graph.


As a global cloud and software expert, Crayon is recognised as a world-leading provider of strategic software asset management (SAM). Our teams help guarantee an optimised ROI through reduced TCO of complex technology. To learn more about how Crayon is helping enterprises around the world, call us today or click here to read more.

Bringing together Office 365, Enterprise Mobility + Security, and Windows 10 Enterprise into one package could pay dividends for your organisation’s security and productivity. We look at why you should consider this option.

Why should enterprises consider Microsoft Secure Productive Enterprise E5?

It has become a common phrase for many organisations that they need to do less with more. This is definitely true when it comes to security. Many organisations face budget squeezes but still need to make sure that they are properly secured against all types of threats.

They are also expected to increase productivity and Microsoft’s Secure Productive Enterprise E5 combines the productivity of Office and Windows with world-leading security features.

The combination of Office 365, Windows 10 Enterprise, and the Enterprise Mobility + Security suite will enable employees not only to achieve better productivity, but also improve collaboration, mobility and business insights within a secure framework.

For enterprises, Secure Productive Enterprise further simplifies your licensing options while delivering more value. It builds on the simplification of licensing when Enterprise Cloud Suite was launched a few years ago. Secure Productive Enterprise brings Office 365, Windows 10 Enterprise, and the Enterprise Mobility + Security suite into a single licensing offering, replacing Enterprise Cloud Suite.

This means that as well as a range of productivity tools, the license also gives organisations cutting edge security technology including Windows Defender Advanced Threat Protection (for endpoint breach detection), Microsoft Cloud App Security (for monitoring employee SaaS usage), and Azure Information Protection (to control information flow around and outside your company). It also features Office 365 Advanced Security Management to provide a view of your Office 365 environment.

There are also cloud-based technologies such as Office 365 Delve Analytics and Microsoft Power BI for analytics and visualisation. Skype for Business PSTN conferencing and Cloud PBX, brings voice communications to the cloud, while Office 365 Advanced e-Discovery allows organisations to find information easily and without friction.

Name changes

As well as simplifying licensing options, Microsoft has standardised packaging offerings across Office 365, Windows 10 Enterprise and the Enterprise Mobility + Security suite.

Windows 10 Enterprise gets renamed Windows 10 Enterprise E5 and will include Windows Defender Advanced Threat Protection.

Enterprise Mobility + Security is the new name for what was previously called Enterprise Mobility Suite. The reason behind this is that the suite now offers the increased security that organisations crave. Enterprise Mobility and Security E5 will include advanced security capabilities such as; Azure Active Directory Premium P2 (which offers all the capabilities in Azure AD Premium P1, as well as the new Identity Protection and Privileged Identity Management capabilities); Azure Information Protection Premium P2 (which builds on Azure Information Protection Premium P1 and adds automatic classification, on top of the manual classification, labelling and everything else included in P1); and Microsoft Cloud App Security.

Secure Productive Enterprise E5 is available now that the new Windows 10 and Enterprise Mobility + Security functionality has all been released.

Move to the cloud

It should be noted that Secure Productive Enterprise is Microsoft’s way of easing organisations into consuming cloud services, while maintaining access to on-premise application services (like Exchange, SharePoint or Skype for Business), and allowing organisations to have traditional installations without having to pay simultaneously for on premise software and cloud. This means that organisations can move to the cloud by leveraging existing software investments.

It also means that organisations have a much simpler way of licensing and using the technology they need to operate productive and secure infrastructure to move ahead with their digital transformation projects.

Already a global cloud and software expert, Crayon is recognised as a world-leading provider of strategic software asset management (SAM). Our teams help guarantee an optimised ROI through reduced TCO of complex technology. To learn more about how Crayon is helping enterprises around the world, call us today or click here to read more.

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Cuando los datos están en la nube, usted necesita saber cómo se está cuidando de ellos

How Office 365 E5 can enhance your organisation's compliance


Cuando se dirige un negocio, cumplir con las normativas nunca es sencillo. Es bueno saber que disponer de un plan Microsoft Office 365 E5 puede ayudarle a que su organización logre el cumplimiento legal y normativo con un único servicio en la nube. Esto se debe a que el cumplimiento avanzado está integrado en el servicio.

El aumento de las características del administrador de cumplimiento implica que el servicio cumple requisitos del sector y normativos, como ISO/IEC 27001, HIPAA, FISMA, Cláusula de modelo de la UE, GLBA, y otras regulaciones.

Pero, ¿cómo lo hace? Office 365 E5 incluye mucha protección y seguridad para sus datos. Los administradores pueden asumir el control por dos vías: las amenazas que llegan desde fuera de la red y las amenazas internas derivadas de accidentes o de comportamientos maliciosos.

Para evitar que los hackers infecten los sistemas de su red, Office 365 E5 incorpora las directivas de Protección contra amenazas avanzadas de Microsoft, que inspeccionan los archivos adjuntos y los vínculos incrustados en los correos electrónicos. Mediante la función Archivos adjuntos seguros se evitan las infecciones de malware abriendo los archivos dentro de un entorno virtual aislado.

La Protección contra amenazas avanzadas puede mitigar las amenazas internas. Puede limitar los permisos a terceros para usar aplicaciones, inicios de sesión sospechosos y direcciones IP no registradas, reduciendo con ello el número de posibilidades de que los usuarios — accidentalmente o no— proporcionen puertas traseras o expongan datos privados a personas no autorizadas.

Acceso y autorización

En Office 365 E5, la seguridad y la privacidad de los datos se maximizan, en tanto que la interacción del servicio con los contenidos del cliente es inexistente. La Caja de seguridad del cliente para Office 365 E5 es una tecnología de control de acceso que facilita a las organizaciones las obligaciones de cumplimiento en lo que concierne a la autorización de acceso a datos explícitos. Se lanzó en 2015 como parte del nuevo nivel Enterprise E5 de Office 365. Llevar a cabo controles más estrictos sobre el acceso de los empleados a los datos de clientes aumenta el nivel de protección sobre las amenazas internas.

La Caja de seguridad del cliente no es una función de cifrado, sino más bien un marco de trabajo para controlar cuándo y cómo acceden los empleados de Microsoft a los datos de los clientes.

Si usted necesitara que un ingeniero de servicio de Microsoft accediera a sus datos, puede solicitarlo a un administrador de red, describiendo a qué datos debe acceder el ingeniero, por qué, para qué y durante cuánto tiempo. Si un cliente rechaza una solicitud de Caja de seguridad del cliente, el acceso a los contenidos del cliente no se lleva a cabo. Office 365 almacena de manera automática esta información y se envía al administrador para que dé su aprobación.

Es conveniente señalar que la Caja de seguridad del cliente no es una protección contra las solicitudes de datos oficiales.


Con la llegada de Office 365 E5, el centro de cumplimiento se ha mejorado integrando la funcionalidad de análisis avanzado Equivio en el eDiscovery avanzado de Office 365.

eDiscovery es un proceso de cumplimiento legal que se ocupa de la producción e intercambio de información almacenada electrónicamente.

Al usar el eDiscovery avanzado de Office 365, el proceso de eDiscovery se simplifica; puede disminuir el volumen de datos a través de la localización de archivos casi duplicados, la reconstrucción de hilos de correo electrónico y la identificación de temas principales y de relaciones entre datos.

Utiliza aprendizaje automático y codificación predictiva para facilitar a los administradores de cumplimiento la exploración y análisis de conjuntos de datos extensos y desestructurados para centrarse en la información relevante.

Office 365 ofrece numerosos niveles de eDiscovery que facilitan el cumplimiento de los ordenamientos jurídicos. Comenzando por el archivo y la conservación de registros y continuando por el análisis y la producción, la responsabilidad puede reducirse y puede aumentar el cumplimiento. eDiscovery de Office 365 presenta características como la administración de datos, la búsqueda en tiempo real y las retenciones locales de datos seleccionados, todas ellas accesibles a través de una interfaz web.


Existen numerosas páginas de legislación y estándares creadas e impuestas por los gobiernos y esto a menudo puede resultar extremadamente complicado. Además, hacer negocios es cada vez más internacional, lo que significa que usted puede estar sujeto a las directivas HIPAA de EE UU o al Reglamento General de Protección de Datos de la UE.

Disponer del plan Office 365 E5 de Microsoft es uno de los caminos más rápidos y sencillos para reforzar y lograr realizar esta difícil tarea.

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Tanto Microsoft Teams como Yammer y los Grupos de Office 365, pueden contribuir a ello

Using Office 365 E5 to put collaboration at the centre of the organisation


La colaboración es la savia de las organizaciones de hoy en día. Los trabajadores no llegarían muy lejos si no hablaran entre ellos, y serían menos productivos. Conseguir que las personas hablen entre ellas fácilmente y con menos fricciones es el objetivo para cualquier empresa que quiera sacar adelante mayor volumen de trabajo.

Pero la verdadera cuestión no es tanto lograr que las personas hablen entre ellas, sino conseguir que utilicen aquellas herramientas con las que se sientan a gusto. Cuando un usuario está contento, ¡es más productivo! Es importante destacar que las organizaciones se están alejando de un enfoque genérico haciendo que todo el mundo utilice la misma herramienta. En el pasado, las TI intentaron implantar un único producto en sectores amplios hileras de personas, y las empresas se quejaron de que estas herramientas no eran suficientemente veloces o fáciles de usar.

Microsoft Office 365 contiene una serie de herramientas que pueden implantarse en una organización y facilitar la comunicación sin fricciones entre grupos de empleados. La colaboración consiste en grupos o equipos de personas que se unen para trabajar y alcanzar un objetivo: tiene que ver con el modo en que desean trabajar, en qué están trabajando, y la velocidad a la que se ejecuta ese proyecto.

Así pues, ¿en qué lugar de todo esto se sitúan las herramientas que proporciona Office 365? Y, ¿qué herramienta debería usarse? ¿y dónde? En muchos aspectos, no se trata tanto de aspectos tecnológicos, sino de la cultura de las organizaciones y de los diferentes grupos que la componen.

Grupos de Office 365

Los grupos de Office 365 son un servicio diseñado para desarrollar la colaboración dentro de un equipo de personas. Funciona con las aplicaciones de Office 365, de manera que los usuarios pueden colaborar con sus compañeros para redactar documentos, crear hojas de cálculo, trabajar en proyectos, programar reuniones o enviar correos electrónicos.

Esto significa que se puede elegir dónde mantener las conversaciones, bien sea en Outlook, Yammer o Microsoft Teams (más información sobre estas opciones más adelante).

Un grupo de Office 365 no solo dispone de una lista de distribución dentro del grupo, sino que también comparte una Biblioteca de documentos (para almacenar archivos y carpetas de grupo), un Bloc de notas de OneNote (para tomar notas de proyectos y reuniones) y una Herramienta de planificación (para organizar y asignar tareas y obtener actualizaciones del progreso del proyecto).

Cuando un usuario se une a un grupo, su dirección de correo electrónico se agrega a la lista de distribución, y también obtiene acceso a la información de grupo. Al usar los grupos de Office 365 en Outlook o Outlook en la web, los usuarios ven una Bandeja de entrada para ese grupo que contiene todos los mensajes de grupo y un Calendario compartido para programar reuniones y eventos del grupo. Cuando un usuario accede a un grupo de Office 365 desde Yammer, por medio de las conversaciones de Yammer intercambiará los mensajes entre los miembros de su grupo. Microsoft Teams también puede añadirse a un grupo de Outlook para que los compañeros tengan acceso a las conversaciones en Outlook o en Teams.

Microsoft Teams

Es evidente que estamos ante la respuesta de Microsoft a Slack. Microsoft Teams es un área de trabajo basada en chat que puede integrarse con otras aplicaciones de Office. Skype también está plenamente integrado para que los usuarios puedan participar en llamadas de voz y en llamadas de vídeo.

Lo fundamental de Teams son los hilos de conversación. En estos hilos, los usuarios pueden agregar a las conversaciones emojis, GIFs y stickers (imágenes).

Los debates se agrupan en canales diferenciados, y los canales se crean con los equipos. Existe un canal general para cada equipo y se pueden crear otros para cuestiones o proyectos específicos. Se pueden crear más canales para recoger fuentes de noticias externas, como Twitter, a través del mismo modelo que Exchange.

En la parte superior de cada canal hay pestañas para colgar cosas que puedan ser útiles para el equipo, como vínculos a páginas web, documentos Office, Blocs de notas de OneNote, etcétera. Se accede a los archivos a través de SharePoint.

Además, Microsoft Teams cuenta también con T-Bot, un asistente de inteligencia artificial incrustado que muestra a los usuarios cómo familiarizarse con este servicio y cómo usar sus funciones.

Los desarrolladores también pueden ampliar Microsoft Teams; el servicio está integrado con más de 150 partners, entre ellos, Zendesk, Asana, Hootsuite e Intercom. Además, Microsoft promete más herramientas y soporte para la comunidad de desarrolladores para integrar otros servicios con Teams.


El grueso de la atención está puesto en los grupos de Office 365 y en Microsoft Teams; entonces, ¿sigue quedando espacio para Yammer?

La respuesta es sí. Y depende de adónde se orienten los productos y quién (y dónde) debe usarlos.

Yammer es mejor para grupos grandes, o para la transparencia de la empresa, mientras que Teams es mejor para equipos más pequeños que trabajan en tiempo real. Yammer también es estupendo para lograr hallazgos fortuitos desde una fuente de noticias agregada, y para organizar la colaboración, un “equipo de equipos”, si se quiere.

La agrupación de comunidades puede ser un estímulo para la realización de actividades y proyectos. También puede servir como lugar donde pedir ayuda o preguntar dudas. Yammer funciona bien para crear comunidades de prácticas e intereses y desarrollar habilidades y conocimientos, mientras que Teams cuenta con WhoBot, una herramienta útil para encontrar un experto específico.


Si bien tener varias opciones puede ser algo bueno, disponer de muchas puede paralizar la toma de decisiones. Para asegurarse de que elige la herramienta adecuada, reflexione y piense cuáles son sus prioridades y objetivos. Cuando los tenga claros, la respuesta a sus necesidades en lo referente a la colaboración surgirá sola.

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Microsoft Teams, Yammer and Office 365 Groups can all play a part

Using Office 365 E5 to put collaboration at the centre of the organisation

Collaboration is the lifeblood of modern organisations. Without talking to each other, employees would not get very far and would be less productive. Getting people to talk to each other easily and with less friction is the goal for any enterprise with an eye on getting more done.

But the real issue isn’t so much getting people to talk to each other, but to get them use the tools they feel happiest in using. When a user is happy, they are more productive! It is important to note that organisations are moving away from a “one-size-fits-all” approach by making everyone use the same tool. In the past, IT has tried to implement a single product across large swathes of people only for the business to complain that these tools weren’t fast enough or easy enough to use.

Microsoft Office 365 E5 has a number of tools that can be implemented within an organisation to allow frictionless communication among groups of employees. Collaboration is all about groups or teams of people getting together to work towards a goal. It is about the way they want to work, on what they are working on, and the speed by which this project gets done.

So how do the tools provided by Office 365 E5 fit into all this? And what tool should be used where? In many respects, it is not about the technology, it is about the culture of the organisations and the individual groups within it.

Office 365 Groups

Office 365 Groups is a service designed to help collaboration within a team of people. It uses Office 365 apps so users can collaborate with colleagues when writing documents, creating spreadsheets, working on projects, scheduling meetings, or sending email.

This means there is a choice where conversations can happen, be it Outlook, Yammer, Microsoft Teams (more on these latter options later).

An Office 365 group not only has a distribution list of people within the group, but it also shares a Document Library (for storing group files and folders), a OneNote Notebook (for taking project and meeting notes), and a Planning Tool (for organising and assigning tasks and getting updates on project progress).

When a user joins a group, their email address is added to the distribution list and they also gain access to group information. When using Office 365 Groups in Outlook or Outlook on the Web, users will see an Inbox for that group that contains all of the group messages and a shared Calendar for scheduling group meetings and events. When accessing an Office 365 group in Yammer, a user will use Yammer conversations to exchange those messages among their group. Microsoft Teams can also be added to an Outlook group so colleagues can access conversations in Outlook or Teams.

Microsoft Teams

There is no denying it but this is Microsoft’s answer to Slack. It is billed as a chat-based workspace that can be integrated with other Office Apps. Skype is also deeply integrated so users can participate in voice and video conferences.

The main part of Teams is the threaded conversations. Within threaded conversations, users can add emojis, GIFs and stickers (images) to chats.

These discussions are grouped into separate channels and these channels are created with teams. There is a general channel for each team and other channels can be created for specific issues or projects. Other channels can be created to pull in external feeds such as those from Twitter via the same Connector model as Exchange.

There are tabs along the top of every channel to pin things that might be useful to a team, such as links to websites, Office documents, OneNote Notebooks, etc. Files are accessed via SharePoint.

Microsoft Teams also features T-Bot. This is an embedded artificial intelligent assistant that teaches users how to get to grips with the service and use its functions.

Developers can also extend Microsoft Teams and the service integrates with over 150 partners including Zendesk, Asana, Hootsuite and Intercom. Microsoft is also promising more tools and support for the developer community to integrate other services into Teams.


With Office 365 Groups and Microsoft Teams taking most of the attention, is there still a place left for Yammer?

The short answer is yes. This is because of where the products are pitched and who should be using them where.

Yammer is better for larger groups or enterprise-wise transparency, whereas Teams is better for smaller teams that work in real time. Yammer is also great for chance discovery from an aggregated news feed and for pre-collaboration organisation, a “team of teams” if you will.

Grouping communities together can be a stimulus for activities and projects. It can also be a place to ask for help or to pick someone’s brains. Yammer is good for building communities of practice and interest for skills and expertise development. Whereas in Teams, there is WhoBot, which is helpful in finding a specific expert.


While choice can be a good thing, too much choice could lead to decision paralysis. To ensure you choose the right tool, think first about what your priorities and goals are. Once you know them, the answer to your collaborative needs will appear.

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It’s not easy moving up from Oracle’s version to Microsoft’s

What are the essential differences between Microsoft SQL Server 2016 and Oracle SQL?

Microsoft has a clear lead over Oracle in database management systems (DBMS) especially at enterprise level. That’s according to independent market analyst Gartner, which puts Microsoft in leadership position in its ‘Magic Quadrant’ of DBMS. The consensus among analysts and developers is that Oracle has its advantages in smaller projects, whereas Microsoft SQL Server 2016 is a must for enterprise work.

So, one might assume that since they’re both SQL that if you can use one, you can work with the other. Though their origins are the same, the years have seen Microsoft’s SQL Server take a very different path from Oracle. They do things very differently now.

The Oracle devotee will have much catching up to do, says analyst Clive Longbottom, senior researcher at Quocirca. “If a developer has been using Oracle for the past 10 years, they will have learned Oracle SQL. Understandably, they may well have believed that they had, in reality, learned SQL, as this is what Oracle led them to believe. But it doesn’t quite work out like that,” says Longbottom. That developer might get a great new job, based on the false premise that they have ten years of SQL knowledge and that, given that their new employers use Microsoft SQL Server, seems that they are perfectly qualified.

This is not the case unfortunately. “One day, they will write a query and the computer will say no,” says Longbottom. Which could be an embarrassing crisis. The problem they will have to cover up in their new job is that many of the habits they learned in the last decade are Oracle specific. So they will struggle to pretend everything is alright while they quietly try to catch up and find out which basic SQL calls work across both Oracle and Microsoft. Until they have got up to speed with all the changes the Senior Developer will look comparatively weak against someone who has two years of Microsoft SQL Server knowledge, as their rival will know the special Microsoft SQL calls. As Longbottom says, everyone will be wondering why the developer with a decade of experience doesn’t know these calls. Were they over stating their experience on their job application?

Oracle can have lower initial costs, but corporate buyers are not impressed by false economies. The ‘bring your own consumer technology’ to work trend has helped to make everyone appreciate the importance of robust security. Which is something that Microsoft has been recognised for in this space, by analysts such as Gartner.

To exemplify why details matter, we should examine some of the different ways the two systems process data type conversions.

For example, anyone used to working with Oracle is used to working with one numeric data type whereas SQL Server offers a much wider choice of options. So the Oracle coder isn’t used to being able to optimise the storage of numbers. They won’t understand how to predict how much storage their table will need. Oracle requires one bit per value of 16, since data is stored in binary, not as actual numbers.

Data Compression in SQL Server comes with the Enterprise Edition. With Oracle you have to buy the Advanced Compression feature.

The long and short of it is that Oracle will need more storage space. That’s just one example of where cheap adds up to a false economy. The devil really is in the detail.

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Il n'est pas facile de passer de la version d'Oracle à celle de Microsoft

Quelles sont les différences essentielles entre Microsoft SQL Server 2016 et Oracle SQL?

Microsoft dispose d’un leadership clair sur Oracle dans les systèmes de gestion de bases de données (SGBD), notamment au niveau de l’entreprise. C’est l’analyste de marché indépendant Gartner qui place Microsoft en position de leader dans son « Magic Quadrant » de SGBD. Le consensus parmi les analystes et les développeurs est qu’Oracle possède des avantages pour les petits projets, alors que Microsoft SQL Server 2016 est un must pour le travail d’entreprise.

Ainsi, on pourrait supposer que puisqu’ils sont tous deux SQL, si vous pouvez utiliser l’un, vous pouvez travailler avec l’autre. Bien que leurs origines soient les mêmes, le SQL Server de Microsoft a pris un chemin très différent par rapport à celui d’Oracle. Désormais, ils font les choses très différemment.

L’utilisateur d’Oracle aura beaucoup de rattrapage à faire, dit l’analyste Clive Longbottom, chercheur principal pour Quocirca. « Si un développeur utilise Oracle depuis 10 ans, il connaitra Oracle SQL. Naturellement, il aura tendance à croire qu’il a appris à connaitre SQL, puisque c’est ce qu’Oracle lui fait penser. Mais cela ne fonctionne pas tout à fait comme cela », dit Longbottom. Ce développeur pourrait obtenir un nouveau travail, basé sur la fausse promesse qu’il possède dix ans d’expérience de SQL et qu’étant donné que son nouvel employeur utilise Microsoft SQL Server, il semble parfaitement qualifié.

Ce n’est malheureusement pas le cas. « Un jour, il écrira une requête et l’ordinateur dira non, » dit Longbottom. Ce qui pourrait créer une crise embarrassante. Dans le cadre de son nouvel emploi, il devra gérer le fait que beaucoup des habitudes qu’il a prises au cours des dix dernières années sont spécifiques à Oracle. Il aura donc du mal à prétendre que tout va bien alors qu’il tentera discrètement de rattraper son retard et de découvrir quels sont les appels SQL de base qui fonctionnent à la fois entre Oracle et Microsoft. Jusqu’à ce qu’il rattrape son retard, le développeur senior sera plus faible que quelqu’un qui possède deux ans d’expérience sur Microsoft SQL Server, puisque celui-ci connaîtra les appels spéciaux SQL de Microsoft. Comme le dit Longbottom, tout le monde se demandera pourquoi le développeur doté d’une décennie d’expérience ne connaît pas ces appels. A-t-il surestimé son expérience dans sa candidature au poste ?

Oracle peut avoir des coûts initiaux plus bas, mais les acheteurs d’entreprises ne sont pas impressionnés par de fausses économies. La tendance du « apportez votre propre technologie » au travail a permis à tous d’appréhender l’importance d’une sécurité

robuste. Des analystes comme Gartner ont reconnu les qualités de Microsoft pour cela.

Pour illustrer pourquoi les détails sont importants, nous devrions examiner quelques-unes des différentes manières dont les deux systèmes traitent les conversions de types des données.

Par exemple, toute personne habituée à travailler avec Oracle est habituée à travailler avec un type de données numériques tandis que SQL Server offre un choix d’options beaucoup plus large. Ainsi, le codeur Oracle n’est pas utilisé pour optimiser le stockage des nombres. Ils ne comprendront pas comment prédire la quantité de mémoire dont leur table aura besoin. Oracle requiert un bit par valeur de 16, puisque les données sont stockées en binaire, et non en tant que numéros réels.

La compression de données dans SQL Server est livrée avec l’édition Enterprise. Avec Oracle, vous devez acheter la fonction de compression avancée.

En résumé, Oracle aura besoin de plus d’espace de stockage. Voici un exemple concret où à l’offre « bon marché » s’ajoute une fausse économie. Le diable est vraiment dans le détail.